AES Salesforce Technical Analyst Specialist and Senior Associate

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to

Job Summary -

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Proven track record as an SME in chosen domain. Mentor Junior resources within the team, conduct KSS and lessons learnt. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review.

Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firms code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement.

Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management.

Minimum Degree Required (BQ) * BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Degree Preferred Bachelors degree Required Field(s) of Study (BQ) Preferred Field(s) of Study BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Minimum Year(s) of Experience (BQ)

* US 6 to 10 years of experience in Salesforce Certification(s) Preferred
Required Skills * 6 to 10 years of experience in Salesforce with following skills

Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud.

Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force.com Tool and Toolkits.

Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder, and Salesforce limitations.

Strong project experience in any one of the skill set like Salesforce Field Service Lightning , Docusign / CLM , Community Cloud,Salesforce - Commerce Cloud,Salesforce - Marketing Cloud,Salesforce - Pardot,Salesforce - Tableau and Salesforce - Slack

Experience with REST/SOAP APIs (XML, JSON).

User Interface LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.

Familiar with Salesforce Sites.

Familiar with ETL tools (i.e., Mulesoft s Dataloader).

Experience with Agile development processes, continuous integration, deployments.

Working knowledge of Jira or similar project management/issue tracking tools.

Strong understanding of design principles, technically scalable data modeling, Force.com development best practices.

Develop accurate estimates on level of effort for timely project execution.

Review and assure quality in all code entering the codebase.

Continually evaluate and refractor code base for increased extensibility.

Proficiency in developing unit testing with assertions for core functionality.

Comprehensive experience in debugging and troubleshooting in Salesforce.

Self-starter who has the ability to multi-task in a dynamic environment.

Take responsibility for end-to-end solution delivery for their respective tracks.

Customer-focused attitude.

Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies.

Team player with strong communication skills.

Good communication skills.

Ability to problem solve high-level software and application issues.

Unit/Integration testing and support of UAT testing including development of test scenarios if required

Data mapping and support of data cleanup

Go-live readiness preparation including cutover activities if required

Hypercare coverage after go-live
Preferred Skills *

Apex coding (absorbing/processing data)

Integration of third-party applications (APIs SOAP, REST, JSON)

Automation (using Batch)

Relational databases (SQL)

Experience working on a team using Scrum or other Agile project framework

Experience in web-designing, HTML5, CSS3, Hibernate, Git

Experience in integrating Salesforce with other applications via real-time, batch, synchronously and asynchronously

Experience in creating and managing complex workflow rules, data validation and triggers

Experience in Salesforce Out of the Box functionality

Experience in data management and data loading tools such as Data Loader

Strong understanding of release management and change management

Ability to develop technical requirements, prototyping, coding, testing, deployment and support using Agile/Scrum methodologies.

AutoRabbit - Devops tool experience..

Required Skills

Optional Skills