Executive - Credit Control (Manufacturing/Export industry)

Job Responsibilities:
Monitor and manage accounts receivable to ensure timely payments.
Contact clients with overdue accounts through phone, email, or letters.
Negotiate payment terms and arrangements with customers as required.
Maintain accurate and up-to-date customer account details in the system.
Ensure customers adhere to agreed-upon credit terms and conditions.
Prepare and deliver weekly/monthly reports on aging accounts and overdue invoices.
Report on bad debt levels and take necessary actions to mitigate risks.
Investigate and resolve customer disputes related to payments.
Collaborate with sales and customer service teams to improve collections.
Identify and escalate high-risk accounts for legal action or third-party involvement when necessary.
Maintain comprehensive records of all communications and actions for each account.
Skills & Knowledge:
Proficiency in Tally and MS Office (Excel, PowerPoint).
Strong understanding of credit control procedures and best practices.
Ability to manage multiple accounts and work effectively under pressure.
Excellent communication and negotiation skills.
Proficiency in English (Good verbal and written skills).