Inside Sales Advisor

• The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner.
• The Inside Sales team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order.
• The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction.

What Youll Do

• Create, train and build inside sales team for Tesla
• Design/adapt insides sale team operational procedures in India, set metrics and manage on-going performance
• Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values.
• Achieve company aims for vehicle order levels.
• Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer experience and achieve high level of conversion
• Work on the continuous improvement of processes and procedures related with the purchase of a Tesla.

What Youll Bring

• Strong leadership
• Excellent Communication and relationship management skills, both oral and written.
• Experience in managing telesales sales team
• Bachelor s Degree preferred. In lieu of a degree, relevant experience in a customer-facing environment.
• Ability to prioritize effectively and handle shifting priorities.
• Detail driven. Attention to quality.
• Fluency in English and other local languages