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2 Soham Erp Solutions Jobs

Customer Support Executive

1-4 years

Ahmedabad

1 vacancy

Customer Support Executive

Soham Erp Solutions

posted 1d ago

Job Description

Soham ERP Solutions Pvt. Ltd. is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

Employment Type: Full Time, Permanent

Read full job description

What people at Soham Erp Solutions are saying

Customer Support Executive salary at Soham Erp Solutions

reported by 6 employees with 2-9 years exp.
₹2.5 L/yr - ₹6.5 L/yr
55% more than the average Customer Support Executive Salary in India
View more details

What Soham Erp Solutions employees are saying about work life

based on 4 employees
100%
Day Shift
View more insights

Soham Erp Solutions Benefits

Job Training
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home +6 more
View more benefits

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