Sr Expert Managed Operations

SoftwareOne’s SAP Technology Services practice helps you enable your SAP ERP in the cloud. We have hired the best in the industry to create a new and unique brand in the SAP services world. We identify and focus on top-quality customer outcomes, superior strategic technology advisory, and provision of the highest quality managed platform services solely focused on SAP Products and SAP S/4HANA on Hyperscalers. It is our focus on the experience that differentiates us. In addition, SoftwareOne’s  Software Lifecycle Management and SAP License and Commercial Advisory services complement our holistic technology services portfolio to drive cost optimization while not compromising on quality.

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Sr. SAP Basis consultant or SAP cloud technology engineer who is experienced in SAP HANA, S/4 and SAP cloud infrastructure technology. In this role you will be tasked with delivering quality, customer focused SAP Basis services to global customers base where your duties may involve both a project delivery and support and maintenance activities according to rostered duties. The candidate will work closely with the user community, IT colleagues and clients to determine appropriate solutions, owning the process of delivery from design to implementation and support tasks.

Core Accountabilities:

• Participate as technical lead in mid-size to large size project teams.
• Technical coordination & collaboration amongst the team.
• Ensure successful delivery of larger engagements with high complexity based on best practices.
• Infrastructure sizing, installation, migration, upgrades, patching integration, fine tuning and customization of customer SAP landscapes.
• Possess foundational working knowledge of general principles of SAP Technologies such as SAP HANA migration approaches, S/4 Migrations and cloud vendor technologies.
• Database technology basic skills regarding non-HANA system platforms (MS, Oracle & DB2).
• Familiarity with the different policies, procedures and standards of ITIL and other methodologies.
• Contribute to knowledge sharing within a community (e.g. team, practice, or project).

Job Specific:

• Contribute to Design Deliverables to ensure solution implemented is aligned to required project outcomes.
• Able to independently complete solution implementation for SAP workloads.
• Able to learn quickly, and keep pace with rapid changes in the cloud space, including the introduction and deployment of new cloud platforms and tools.
• Contribute on building documentations and best practices on SAP.
• Obtain and maintain platform and SAP vendor certifications.
• Experience and desire to work in a technology consulting environment.
• Assist team members in the development and implementation of technical solutions (Implementations, Upgrades and Migrations) and support with ongoing projects.
• Providing BASIS support for projects involving HANA and S/4HANA.
• Provide architectural guidance on cloud migration (AWS, GCP, Azure)

Re-uses existing Knowledge Management to accelerate solutions delivery

• Minimum of 7 years of hands-on experience in SAP Basis technologies.
• SAP HANA certified and SAP Migration certified. Cloud infrastructure technology certification such as Azure or AWS preferred.
• Expertise in configuring, monitoring, tuning, and troubleshooting SAP environments.
• Experience on Technical Planning, Installations, Upgrades, cloud and OS/DB Migrations, Unicode Conversions, S/4HANA, BW/4HANA Conversions.  
• Technical fluency in operating systems (Windows/Linux) and database administration (MS SQL Server, MaxDB, Oracle, DB2).
• Strong communication and interpersonal skills, including verbal, written, listening, and presentation abilities.
• Manage SAP Web Dispatcher, BOBJ, PO, SRM, BW, and other related systems effectively. 
• Experience with DB/SAP upgrades, patching of OS/SAP/DB, system copies, and homogeneous/heterogeneous migrations.
• Prior experience involving client/customer interaction and team leadership abilities.
• Works independently, needs minimal guidance.