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NOC L1 Engineer,
Soffit Infrastructure Services
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for a Level 1 (L1) NOC Engineer to monitor and troubleshoot network issues in a 24x7 operations environment. The ideal candidate should have hands-on experience in Routing, Switching, and SD-WAN along with a CCNA certification . You will be responsible for real-time network monitoring, incident resolution, and escalating complex issues to higher-level engineers.
Key Responsibilities: - Monitor network infrastructure and ensure uptime using NMS tools.
- Perform L1 troubleshooting on network issues related to Routing, Switching, and SD-WAN .
- Analyze network alerts, logs, and performance metrics to identify potential issues.
- Coordinate with internal teams and ISPs for incident resolution and escalations.
- Assist in configuring and maintaining network devices (routers, switches, firewalls, SD-WAN).
- Maintain documentation of network incidents, configurations, and troubleshooting steps.
- Provide initial support for LAN, WAN, VPN, and Wireless Network issues.
- Follow ITIL-based incident management and escalation procedures.
- Work in a 24x7 shift-based environment , ensuring round-the-clock monitoring.
- Required Skills & Qualifications:
- CCNA Certification (Mandatory), CCNP Training preferred.
- 1-3 years of experience in network operations (NOC) or IT infrastructure support .
- Strong knowledge of Routing Protocols (OSPF, BGP, EIGRP) and Switching Technologies (VLAN, STP, VTP, EtherChannel) .
- Experience with SD-WAN technologies (Viptela, Cisco SD-WAN, or similar).
- Familiarity with network monitoring tools (SolarWinds, PRTG, Zabbix, etc.) .
- Basic understanding of firewall policies and VPN troubleshooting .
- Good analytical and problem-solving skills.
- Willing to work in rotational shifts (24x7 environment).
Employment Type: Full Time, Permanent
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What people at Soffit Infrastructure Services are saying
NOC Engineer 1 salary at Soffit Infrastructure Services
reported by
1
employee
with 1
years exp.
₹2.9
L/yr - ₹3.7
L/yr
At
par with the average NOC Engineer 1 Salary in India
View more details
What Soffit Infrastructure Services employees are saying about work life
based on 77 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Soffit Infrastructure Services Benefits
Work From Home 
Soft Skill Training 
Job Training 
Health Insurance 
Education Assistance 
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