Executive - Customer Care (0-2 yrs)

- Opportunity within a company with a solid track record of performance

- Work alongside & learn from best in class talent

- Attractive Salary & Benefits

Our client is an award-winning Loyalty Marketing and Engagement Agency. Our client is not just marketers; Our client is the new-age architects of engagement.

The Job:

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate:

- You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You are highly goal driven and work well in fast paced environments