Executive - Customer Service (0-3 yrs)

- Attractive Salary & Benefits

- Leadership Role

- Opportunity within a company with a solid track record of performance

Our client aim to be the leaders in global business outsourcing. Based in an outsourcing hotspot, our client has work force to deal with businesses from European and US companies.

The Job:

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate:

- Freshers are also welcome with good communication skills and willingness to work.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of Lead Generation, Communication Skills, English Communication and telesales

- You are a strong team player who can manage multiple stakeholders

- You are highly goal driven and work well in fast paced environments

- You pay strong attention to detail and deliver work that is of a high standard