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5 Snapdeal Jobs

Qa Analyst

2-5 years

Gurgaon / Gurugram

1 vacancy

Qa Analyst

Snapdeal

posted 26d ago

Job Role Insights

Flexible timing

Job Description

JD_Quality Auditor

  • QA Will be responsible for Transactional audits
  • Audit email & calls to ensure the quality of and adherence of the process & Policies
  • Provides feedbacks to assist in performance improvement goals and development of training goals
  • Documentation, Reporting and maintaining quality records
  • Create & Publish Weekly & Monthly Dashboards
  • Responsible for Conducting Weekly Calibrations and publishing the reports
  • Analyse data and metrics to Identify Process gaps, trends in quality performance on the floor and measure success,
  • Work closely with team leaders, trainers, and management to share insights and suggest training programs or process improvements
  • Ability to think critically and suggest improvements for quality enhancement.
  • preferred 1 Year Experience as Quality Auditor
  • English Oral & Written communication skills to convey audit findings, recommendations
  • Additional Language – Tamil & Telegu
  • Ability to collaborate with Vendor Partners, cross-functional teams and departments to implement quality initiatives.
  • Must be good in MS office, G suite & added advantage on knowledge of Quality tools
  • Understanding of customer service metrics like CSAT, NPS, and FCR.
  • Post training, Candidate will go through Certification


Employment Type: Full Time, Permanent

Read full job description

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What people at Snapdeal are saying

QA Analyst salary at Snapdeal

reported by 1 employee
₹4.5 L/yr - ₹5.8 L/yr
20% less than the average QA Analyst Salary in India
View more details

What Snapdeal employees are saying about work life

based on 644 employees
78%
81%
55%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Snapdeal Benefits

Health Insurance
Cafeteria
Team Outings
Work From Home
Job Training
Soft Skill Training +6 more
View more benefits

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Snapdeal Gurgaon / Gurugram Office Location

View all
Gurgaon Office
Headquarter
5th-6th Floor, Cyberscape, Sector 59, Golf Course Extension Road Gurgaon
122002

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