Application Designer - ServiceNow IT Service Management (3-8 yrs)

Job Title : Application DesignerServiceNow IT Service Management.

Location : Bangalore, India.

Experience Required : Minimum 3 years in ServiceNow IT Service Management.

Availability : Immediate Joiners.

Work Mode : On-site.

Duration : 6+ Months Contract.

Mandatory Skills : ServiceNow IT Service Management, ServiceNow platform, IT service management processes and best practices.

Good to Have Skills : ITIL framework, Agile development methodologies.

Job Summary :

As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow IT Service Management.

Your typical day will involve collaborating with cross-functional teams, analyzing business needs, and designing innovative solutions to enhance IT service management processes.

About Us :

This position is being recruited by Smartwork IT Services, a leading recruitment and product-based company. In addition to staffing solutions, Smartwork IT Services is involved in developing cutting-edge products like SWITS ATS (Applicant Tracking System) and SWITS HRMS (Human Resource Management Services). We focus on delivering exceptional value through innovative solutions and top-tier talent acquisition.

Roles & Responsibilities :

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work related problems.

- Collaborate with cross-functional teams to gather and analyze business requirements.

- Design and develop applications using ServiceNow IT Service Management platform.

- Create technical specifications and documentation for application design and development.

- Implement best practices and standards for application design and development.

- Provide technical guidance and support to junior team members.

Requirements And Qualifications :

Technical Skills :

- Proficiency in ServiceNow IT Service Management.

- Experience in designing and developing applications using ServiceNow platform.

- Strong understanding of IT service management processes and best practices.

- Knowledge of JavaScript, HTML, CSS, and other web technologies.

- Experience in integrating ServiceNow with other systems.

- Good To Have Skills : Experience with ITIL framework.

- Experience in Agile development methodologies.

- Knowledge of IT asset management and configuration management.

Soft Skills :

- Ability to lead teams effectively and foster collaboration.

- Strong problem-solving skills with the ability to provide solutions at both team and organizational levels.

- Excellent communication and interpersonal skills.

Educational :

- A Bachelor's degree in Engineering (BE) is required.