ServiceNow Tester (3-5 yrs)

Role : ServiceNow Tester

Location : Bhubaneswar, Odisha

Key Responsibilities :

- Develop comprehensive test strategies, plans, and estimates aligned with project objectives.

- Identify test scenarios, test cases, and test data to ensure thorough test coverage.

- Lead and manage test execution activities, including functional, integration, regression, and performance testing.

- Utilize test automation tools to improve efficiency and reduce manual effort.

- Monitor test progress, identify and resolve issues, and report on test status.

- Track and manage defects throughout the testing lifecycle.

- Collaborate with development teams to prioritize and resolve defects.

- Analyze defect trends and identify root causes to prevent future issues.

- Generate detailed test reports, including test metrics, defect reports, and test summary reports.

- Present test results and findings to project stakeholders.

- Collaborate with business users to plan and execute User Acceptance Testing (UAT).

- Provide guidance and support to UAT testers.

- Analyze UAT results and identify potential issues.

- Mentor and coach team members to enhance their testing skills and knowledge.

- Foster a collaborative and positive team environment.

- Motivate and inspire the team to achieve project goals.

Required Skills and Experience :

- Minimum of 3 years of experience in software testing, with at least 1 year of experience in ServiceNow testing.

- Strong knowledge of ServiceNow modules, including Incident Management, Problem Management, Change Management, and Service Catalog.

- Experience in creating and executing test cases, test scripts, and test plans.

- Proficiency in test automation tools (Selenium, Appium, TestComplete).

- Strong understanding of software development methodologies (eAgile, Waterfall).

- Excellent analytical and problem-solving skills.

- Strong communication and interpersonal skills