Junior Associate - Digital Operations

BCOM, BBM, BBA Graduates, preferably having banking operation/ Fraud alerts experience of 0-2 years.

Digital Process Management Assist in the management and optimization of digital processes and workflows to enhance operational efficiency.

Digital Platform Support Provide support for digital platforms, applications, and systems, resolving issues, and ensuring their smooth operation.

Data Management Assist in data collection, validation, and analysis to support decision-making and improve digital operations.

Content Management Help manage and update digital content, ensuring accuracy and relevance on websites, apps, or other digital platforms.

Quality Assurance Conduct quality checks and testing to identify and rectify any errors or issues within digital operations.

Digital Marketing Support Assist in digital marketing efforts, such as email campaigns, social media management, and online advertising.

Customer Support Respond to customer inquiries and issues related to digital platforms or services.

Documentation Maintain documentation related to digital processes, standard operating procedures, and user guides.

Analytics Assist in tracking and analyzing digital performance metrics, providing insights to improve operations and user experiences.

Technology Integration Support the integration of new digital technologies or systems into the organization.

Compliance Ensure that digital operations and processes comply with relevant laws, regulations, and industry standards.

Problem Resolution Investigate and resolve issues or discrepancies within digital operations.