Senior Engineer - Technical Support

Operating Systems Administration Administer and maintain of Windows servers

Ensure the stability, performance, and security of these platforms


Patch Management Administer patch management processes for all supported operating systems to address vulnerabilities and maintain system health

Implement regular updates and security patches


Operating System Optimization Analyze and optimize the performance of different operating systems, identifying and resolving bottlenecks and resource utilization issues

Implement best practices for efficient system operation


Hypervisor Administration Administer virtualization technologies, including VMware, XenServer, VMware Workstation, Microsoft Hyper V, and Oracle VM

Manage virtual machines and resources within these hypervisors


Virtual Machine Deployment Create, deploy, and maintain virtual machines to support various workloads and applications

Configure virtual networks, storage, and virtual machine settings


Virtualization Performance Tuning Optimize virtualization environments for efficiency and resource utilization


Ensure that virtual machines perform at their best


High Availability and Disaster Recovery Implement and manage high availability and disaster recovery solutions within virtualization platforms

Ensure business continuity in case of system failures


Documentation Maintain detailed documentation of platform configurations, virtualization setups, and procedures


Create user guides and training materials


Reporting Provide regular reporting to management on platform and virtualization status, performance, and compliance