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20 SLAS Jobs in Pune

Manager - SAP-AMS

KPMG India

 · 

3.5

 based on 5.5k Reviews

13-16 years

Pune

1 vacancy

Manager - SAP-AMS

KPMG India

posted 30d ago

Job Role Insights

Key skills for the job

SAP CO Software Configuration Management Information Technology Relationship Management SLAS Professional Services

+ 1 more

Job Description

Bachelor s degree or higher in Information Technology, Business, Engineering, or a related field
BE/BTech/MBA/MCA Full-Time Education
Good to have any SAP Certification
Self-motivated, ability to pick things up quickly. Proactive problem solving
Manage SAP maintenance and support for multiple clients in a shared support environment, ensuring adherence to SLAs and timely resolution of incidents.
Lead cross-functional teams comprising client stakeholders, SAP functional consultants, and AMS team members in different geographies.
Review client requirements and collaborate with SAP functional consultants to prioritize enhancements and develop detailed work plans.
Collaborate with the AMS team lead and the shared support coordinator to ensure adherence to defined support and delivery procedures.
Establish and maintain a relationship with clients, handling escalations and ensuring timely and effective communication.
Ensure adherence to quality standards and the accuracy of incident resolutions.
Develop, track, and manage project performance, budget, and timelines.
Provide regular updates to management on project progress and risks, including preparing dashboards and status reports.
Identify opportunities for additional services and revenue growth and collaborate with other service lines.

Employment Type: Full Time, Permanent

Read full job description

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What people at KPMG India are saying

SAP Manager salary at KPMG India

reported by 3 employees with 13-16 years exp.
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₹38.5 L/yr - ₹43.5 L/yr
56% more than the average SAP Manager Salary in India
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