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System Engineer(Lintel)
Skillmine Technology Consulting
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Linux System Administration (Must Have)
- Expertise in Linux System Administration (Red hat, Ubuntu, CentOS) (Including installation, configuration, maintaining, patching, upgrades and monitor servers and troubleshoot)
- Strong skill sets of Windows Services and Linux Daemons
- Basic knowledge of Windows Mac operating systems
- Hands on experience in implementing Group Policies Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services.
- Manage and Troubleshoot AD environment, AD components, AD Roles Functions
- Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP)
- Expert in command line interface
- Apache: Configuration, Virtual Container Deployment, Modules integration.
- Clear concept on Linux File System
- Clear about Process utilization and troubleshooting. Networking
- Strong fundamentals in networking
- Hands on troubleshooting experiencing in Networking (Layer2 and Layer3)
- Good understanding of IPTables, TLS, SSL, netstat, nslookup Experience with firewalls, Internet VPN s, IPSec tunnelling
- Remote implementation and troubleshooting
- Good knowledge about different VPN technologies
- Knowledge about TCP/IP, DNS, Proxy servers
Tools and Expectations
- Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor Windows Sysinternal tools
- Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis
- Knowledge in TCPView crash dump analysis knowledge
- Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on)
- Knowledge in VAPT analysis Security (Desirable)
- Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests
- Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on
Good to have:
- Prior experience in supporting ticketing tools and process
- Experience in documentation
- Knowledge in Virtualization Xen-hypervisor, VMware Hyper-V
- Cloud technology understanding of Azure, AWS GCP (or Certified)
- ITIL Fundamentals
Support Management and Tools knowledge
- Knowledge of ticketing tools, and L1 and L2 Ticket TATs/SLAs
- Should be able to provide reports for any escalations, Root cause Analysis (RCA), Productivity reports
Soft Skills Required
Mandatory:
- Sincere Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player
- Flexible/adaptable
- Strong communication skills (both written and verbal)
Role and Responsibilities:
- Providing customer delight
- Offering excellent technical support experience to customers
- Good listener to customer, provide on time deliveries
- Attending tickets and emails (Proactively involvement in escalations and make sure customer commitments are met)
- Make sure support deliveries are under defined TATs and SLAs
- Involve appropriate authorities when escalations are required
- Coordinate with SME (Subject Matter Expertise)
- Cross-functional team discussions (QA Quality Analysts, Security Analysts, Development team) - Ontime internal escalations
- Adapt and implement new technologies and understanding of the Product base at Skillmine Product vertical
- Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment
- Provide solution documents, KB articles, Incident/Preliminary analysis Document RCAs
- Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development such as creating scripts, simple solutions etc...
- Creating demo setups, and doing RD of handling different use cases
- Documentations
Employment Type: Full Time, Permanent
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(based on 12 Skillmine Technology Consulting interviews)
Job Portal
Referral
Recruitment Consultant
67%
8%
8%
17% candidates got the interview through other sources.
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What people at Skillmine Technology Consulting are saying
System Engineer salary at Skillmine Technology Consulting
reported by
6
employees
with 4-5
years exp.
₹5.5
L/yr - ₹9.2
L/yr
43%
more
than the average System Engineer Salary in India
View more details
What Skillmine Technology Consulting employees are saying about work life
based on 230 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Skillmine Technology Consulting Benefits
Submitted by Company
Team Outings Health Insurance Education Assistance Work From Home International Relocation
Submitted by Employees
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Skillmine Technology Consulting Mumbai Office Location
Mumbai, Maharashtra Office
Headquarter
Level 2, Imperium Building, Vijaynagar, Marol , Andheri East, Mumbai - 400059
Mumbai, Maharashtra
400059
400059
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