Systems Engineer

• Primarily ensuring the uptime of the environment and responding to incidents / escalations from both business and peers inside agreed service levels
• Perform installation, implementation, customization, operation, recovery and performance tuning.
• Ability to lead in transitioning the projects on Nagios monitoring tool.
• Experience in implementing Nagios core and NagiosXI in different projects along with integration between Nagios and Service Desk tool.
• Proficient in the installation and configuration of the NagiosXI monitoring tool.
• Enable monitoring for Nagios infrastructure and integrating alerts with ticketing systems to maintain minimal service outages.
• Working knowledge of migration from NagiosCore to NagiosXI checks along with upgradation of NagiosXI version to the latest version.
• Designs and develops integrated solutions through tools, processes and procedures to facilitate the cost effective delivery of services or fielding of products. Performs testing and integration, maintenance and escalated problem resolution of systems, subsystems and components.
• Proactively identify and implement opportunities for improving efficiency and resilience of the estate.
• Proactively responding to emerging threats and mitigating vulnerabilities as they are identified.
• Responsible for the design, implementation and documentation of new systems in a while respecting compliance requirements such as PCI-DSS
• Maintain SLA and keep focus on detecting alerts well in advance to eliminate any production outages

24/7 Rotational shift