Hiring For L1,L2 Technical Support

Greetings from FOUNDEVER (SITEL India Pvt Ltd)

Job Profile: Hiring for International Technical support

Note: Only technical experience background from bpo should apply.

Responsibilities.

• The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.
• Troubleshoot and resolve software related issues utilizing company systems, utilities and support processes with assistance and direct oversight from team members
• Customer services skills
• Oral and written communication skills that demonstrates a professional demeanor and the ability to interact with others both internally and externally
• Collaboration skills, applied successfully within a team as well as other areas
• Organizational, multi-tasking, and time management skills
• Critical thinking and problem-solving skills
• Basic knowledge of software products, methodologies, and concepts; actively learning
• product lines, interactions, and verticals to gain better understanding for issue resolution.

Required : Must have excellent communication in English.

Work from office only. ( No working from home)

share your updated resume to this

contact number - (7845935727)

Location: Ramanujan IT city, Taramani ,Chennai.

Should be flexible for rotational night shifts ( No Day shift)

• 9 Hours rotational night shifts working ,including 1 hour break ( 5 P.m to 9 a.m In-between 9 Hours)

• 5 days working and 2 days rotational week off- Split ( No Saturday, Sunday fixed week off )
• Transport: Free Door step pick up and drop Cab facility is provided within 15km to 20km of
• boundary limit.

Salary: 5 lpa- 6.25 lpa (Based on experience)

If interested please take the below assessment, Post completion Share your Name Email, contact and Dob to 7845935727- Pavithra

https://secure-web.cisco.com/1u1l588g9atun_6A55qzIZTXguEP4eC2ewr7dvZjCz8eyl40C90EJd5E2yXoiUq6mXPo8WCx1Tceg9w9AWirlUyYfKl0X5ZhvWC0HvZNeyBTgeMzQzjz4vyxINzYq7tZAmkH4gzd-S_kncW9o7rRGy_bShl9-M086IbgrRiJ4eINY2x6wTv0DLxaTguqKc1Q_yiHjsqXI2JJOJoCiOGUgfGgHbXM8WLVT1xOAxrny0gMteo1XbFx9aC-mx0TJjawaxLwJqDVT4DTpEH0KEj_iOWz0yWYpNI0TnPbesPmjrpTq0mMw8V73RmAU-rZYE4tp/https%3A%2F%2Fmy.harver.com%2Fapp%2Flanding%2F63a920b2f8d85d00124b345d%2Flogin%3Futm_source%3DREC_Chennai%26utm_campaign%3DRecruiters

If unable to copy the link , Drop a message in WhatsApp- 7845935727

Complete the assessment by end of the day, Post completion Share your Name Email, contact and Dob to Pavithra -7845935727