Operation Specialist

Role & responsibilities

Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers. • Work with a wide range of clients and customers (primarily via email, phone, and chat) to understand their marketing needs. • Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided. • Coach customers and advertising partners in creating and submitting brand-enhancing content. • Participate in team collaboration through idea-sharing and brainstorming sessions. • Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers • Perform website functionality checks. • May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)

Preferred candidate profile

Bachelors degree in business, communication, journalism, marketing, or related field • Less than 1 year marketing or advertising experience (entry level) • Some remote-work experience preferred and demonstrated ability to work independently. • Established technical competence including experience with Microsoft Word, Excel, and Outlook • Sound attention to detail and excellent time management • Ability to organize work, multitask and meet deadlines. • Exceptional ability to work within a team environment. • Solid verbal and written communication skills • A natural curiosity and eager desire to learn.

Perks and benefits