Key Account Manager

signdesk is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for:1

Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty

2

Identifying new business opportunities

3

Negotiating contracts and agreements with key customers

4

Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met

5

Monitoring and analyzing customer feedback to identify areas of improvement

6

Managing and resolving customer complaints and issues

7

Staying up-to-date with industry trends, competition and market changes

8

Achieving sales targets and reporting on sales activities and progress

The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management

A deep understanding of the industry and market they are serving is also desirable