Key Account Manager

Job Title: Key Account Manager (Partner Relations)

Department: Alliances

Summary:

We are seeking a driven and relationship-oriented Partner Account Manager to join our

growing team. In this role, you will be responsible for managing and developing strategic

partnerships with key retail and e-commerce stores, including Original Equipment

Manufacturers (OEMs) of mobile phones, laptops, and other large format retailers. You will

play a crucial role in driving business growth and ensuring a seamless experience for our

partners.

Responsibilities:

• Act as the primary point of contact for partner inquiries regarding trade-in

transactions, business enhancement opportunities, and operational support.

• Manage & track daily trade-in transactions, ensuring accuracy and efficiency

throughout the process.

• Plan activities to achieve assigned yearly/monthly/weekly targets.

• Collaborate with partners and internal teams (finance, operations, etc.) to facilitate

smooth reconciliation and timely payment coordination.

• Partner with clients to develop and implement business and marketing plans to drive

trade-in volume and achieve mutually beneficial goals.

• Maintain strong working relationships with partners, fostering open communication

and collaboration.

• Proactively identify and resolve any trade-in transaction issues to ensure partner

satisfaction.

• Stay up-to-date on industry trends and best practices related to trade-in programs.

• Perform other duties as assigned.

Skills:

• Proven experience in trade-in transactions or a related field (preferred).

• Excellent communication, interpersonal, and negotiation skills.

• Strong analytical and problem-solving abilities.

• Ability to prioritize multiple tasks and deadlines in a fast-paced environment.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits:

• Opportunity to work in a dynamic and growing industry.

• Collaborative and supportive work environment.

• Chance to make a significant impact on your team's success.