Service Coordinator

Job Description:

1. Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.

2. Communicate effectively with clients to understand their service requirements and expectations.

3. Utilize advanced Excel functions (e.g., pivot tables, VLOOKUP, macros) to analyze service data and generate reports.

4. Maintain accurate records of service activities, customer interactions, and technician performance.

5. Proficient in Microsoft Excel (advanced skills required).

6. Familiarity with CRM software and service management tools.

EDUCATIONAL QUALIFICATION

GRADUATE

EXPERIENCE

1-3 YEARS minimum

Budget: 1.5LPA-2LPA