Officer/Sr. Officer - Credit Cantrol

Insuranceadvanced

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Role purpose1. Coordination with all corporate clients and build a long term relationship with them..
2. Ensure improvement of business share of each clients year on year.
3.Sharing of MIS with clients on regular intervals.
4. Work towards expansion of market, brand-building and profit.
5.Establishing cordial relationship with insurance fraternity by visiting insurance cos'''.Job HolderResponsibilities HeadsKRA (Key Result Areas)KPI (Key Performance Indicators)QualityEnsure to build a long term relationship for creating a reciprocating return from the mutual association.% of WE business share of insurance coBusiness share of insurance coEnsuring a continuous process improvement, adding respectable number of corporate clients and strengthen the brand value of the services of the organization.Customer's satisfaction ratingNPS No.Submits monthly report on business & performance to corporate clients. Quick MISsharing of MIS with insurance coCostProfit generations; work towards expanding market, brand-building, product management, major launches & generating new business.Business volumeNo of auto glass claimsEnsure timely recovery of outstanding and contribution to the company cash flow. Collection of full payment short payments % to gross sale to bring zero with in next two years.Reconciliation of payment with internal & external customers. Reco DeliverableBusiness Development Establishing strategic alliances / tie-ups with various insurance companies, financially strong & reliable channel partners, resulting in deeper market penetration and reach for business development.No of tie ups'.Relationship building Manage relationship with Insurance professionals for generation of business , diversion of more enquiries &timely recovery of payments Customer feedbackRatingMIS Reports Submission of Monthly, Weekly, Quarterly reports on Outstanding, collectables and reconciliation with various Insurance Companies Plan vs. achievement - Insurance co satisfaction reportsCustomer's satisfaction ratingNPS No.Process management -Training and development of claims process & collectable process for PAN IndiaBusiness development process - continuous improvementAs per plan
People Management – Handling 3-5 members. Plan vs. achievement - Review of subordinates' (team) . Team management As per planREQUIREMENTSKnowledge 1. Insurance claim process ( preferable motor OD)
2.Work on advance excel Experience & PackageSkills1. Communication ( Verbal & writing)
2. Strong analytical and investigative skillsQualificationB.com and above
preferable MBA in insurance INTERACTIONInternalCustomersOther External parties/ VendorsWE service centers and Area manager & Regional ManagerInsurance co claim teamInsurance Cost

Preferred candidate profile

Excellent in MS Excel

Good knowledge of Insuranrace