To support dealer for resolved service related issue
Responsibilities: Technical Expertise: Possess a deep understanding of our engineering products or services and stay updated on industry trends. Effectively communicate technical information to both technical and non-technical stakeholders. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, challenges, and goals. Act as a trusted advisor to clients, providing technical guidance and solutions. Sales Presentations: Deliver compelling and persuasive sales presentations to prospective clients. Customize presentations to align with the specific needs and requirements of each client. Solution Selling: Collaborate with clients to understand their problems and objectives, offering tailored solutions that meet their business goals. Showcase the value proposition of our engineering products or services. Proposal Development: Prepare detailed and accurate proposals, including scope of work, pricing, and terms and conditions. Work closely with the sales team and other departments to ensure proposals align with customer needs. Technical Support: Provide technical support to the sales team, addressing technical inquiries and overcoming potential obstacles in the sales process. Collaborate with product development teams to address customer requirements. Market Research: Stay informed about market trends, competitive products, and customer needs. Contribute insights to help refine and improve our product offerings. Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions. Generate regular reports on sales performance and contribute to sales forecasting.