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11 Sfatec Jobs
Customer Support Center Professional
0-3 years
Chennai, Bangalore / Bengaluru
1 vacancy
Customer Support Center Professional
Sfatec
posted 14d ago
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Job Description
SFATEC PRIVATE LIMITED is looking for Customer Support Center Professional to join our dynamic team and embark on a rewarding career journey
- Responding to customer inquiries via phone, email, or live chat
- Troubleshooting technical problems and providing solutions
- Recording and updating customer information in databases
- Escalating complex issues to higher levels of support
- Maintaining a high level of knowledge about company products and services
- Providing exceptional customer service and building positive relationships with customers
- Collaborating with other teams to resolve customer issues and improve processes
- Staying current with industry developments and updates to company policies
- Continuously seeking ways to improve customer experience and overall satisfaction
Employment Type: Full Time, Permanent
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