Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

101 ServiceNow Jobs

Senior Staff UX Researcher

5-10 years

Hyderabad / Secunderabad, Ahmedabad

1 vacancy

Senior Staff UX Researcher

ServiceNow

posted 1d ago

Job Description

Job Description

What you get to do in this role

  • Collaborate with cross-functional teams to create research strategies for exploratory, generative and evaluative studies to inform the right priorities for product and design
  • Conduct various qualitative and quantitative research methods (like Focus group discussions, Depth interviews, Usability tests, Quantitative surveys, Secondary research etc.) to provide granular insights to stakeholders and leadership.
  • Influence optimal product and design decisions by identifying customer pain points, addressing need gaps, and thorough competition analysis.
  • Partner with Product Managers and Designers across different verticals and geographies to ensure that product and design roadmaps are supported by well-informed customer insights.
  • Communicate and educate partners on findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc
  • Evangelize research and customer feedback through suitable platforms to stakeholders and leadership using effective and clear communication methods, to foster a customer-centric culture.
Qualifications

Basic Qualifications (The must have):

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may incl

Employment Type: Full Time, Permanent

Read full job description

Prepare for User Experience Researcher roles with real interview advice

Top ServiceNow User Experience Researcher Interview Questions

Q1. Set Matrix Zeros Problem Statement Given an N x M integer matrix, if an element is 0, set its entire row and column to 0's, and return the ... read more
Q2. Pythagorean Triplets Detection Determine if an array contains a Pythagorean triplet by checking whether there are three integers x, y, and ... read more
Q3. K-th Smallest Element in BST Your task is to find the ‘K-th’ smallest element in a given Binary Search Tree (BST). Explanation: A Binary Se ... read more
View all 97 questions

What people at ServiceNow are saying

User Experience Researcher salary at ServiceNow

reported by 9 employees with 1-4 years exp.
₹19 L/yr - ₹38.6 L/yr
88% more than the average User Experience Researcher Salary in India
View more details

What ServiceNow employees are saying about work life

based on 382 employees
84%
89%
76%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ServiceNow Benefits

Submitted by Company
Annual Professional Growth Support
Financial & Retirement Benefits
Insurance, Health & Wellness Benefits
Perks & Discounts
Family & Parental Benefits
Generous Vacation & Time Off
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
View more benefits

Compare ServiceNow with

Salesforce

4.0
Compare

Oracle

3.7
Compare

SAP

4.2
Compare

Microsoft Corporation

4.0
Compare

IBM

4.0
Compare

Adobe

3.9
Compare

Cisco

4.1
Compare

VMware Software

4.4
Compare

Accenture

3.8
Compare

HCLTech

3.5
Compare

Amdocs

3.7
Compare

Automatic Data Processing (ADP)

4.0
Compare

24/7 Customer

3.5
Compare

Thomson Reuters

4.1
Compare

NCR Voyix

3.9
Compare

Oracle Cerner

3.7
Compare

Chetu

3.3
Compare

EbixCash Limited

4.0
Compare

R Systems International

3.3
Compare

Dassault Systemes

4.0
Compare

Similar Jobs for you

User Experience Researcher at Intone Networks

Remote

1-4 Yrs

₹ 15-19 LPA

Researcher at Pratham Software Pvt. Ltd.

Mumbai

3-4 Yrs

₹ 15-20 LPA

Senior Manager at ServiceNow

Hyderabad / Secunderabad, Ahmedabad

6-10 Yrs

₹ 20-27.5 LPA

Senior Manager at ServiceNow

Hyderabad / Secunderabad, Ahmedabad

12-15 Yrs

₹ 15-20 LPA

Researcher at Cvent India Pvt. Ltd.

Gurgaon / Gurugram

8-12 Yrs

₹ 25-27.5 LPA

Consultant at Capgemini Technology Services India Limited

Pune

12-18 Yrs

₹ 14-20 LPA

Global Manager at RSPL Group

Gurgaon / Gurugram

8-12 Yrs

₹ 25-35 LPA

Associate Director at Acuity Knowledge Partners

Gurgaon / Gurugram, Bangalore / Bengaluru

12-20 Yrs

₹ 20-35 LPA

UI/UX Designer at easy2learn Pvt ltd

Hyderabad / Secunderabad

4-9 Yrs

₹ 12-24 LPA

UI/UX Designer at nfoSoft Innovations Pvt Ltd

Hyderabad / Secunderabad

3-8 Yrs

₹ 12-24 LPA

ServiceNow Hyderabad / Secunderabad Office Location

View all
Hyderabad Office
Service Now, Level 3, Block C, iLabs Centre, Inorbit Mall Road, Madhapur Hyderabad
Telangana 500081

Senior Staff UX Researcher

5-10 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Technical Curriculum Developer

2-5 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Technical Support Engineer - OS & Network

2-6 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Senior AI Implementation Engineer

3-7 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Sr Inbound Product Manager - Risk BU

6-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Executive Experience Consultant

5-11 Yrs

Hyderabad / Secunderabad, Ahmedabad

1d ago·via naukri.com

Pipeline - Principal Platform Architect

12-15 Yrs

Mumbai

6d ago·via naukri.com

Sr Software Quality Engineer

6-10 Yrs

Hyderabad / Secunderabad, Ahmedabad

8d ago·via naukri.com

Senior Product Designer

8-13 Yrs

Hyderabad / Secunderabad, Ahmedabad

9d ago·via naukri.com

Sr Machine Learning Quality Engineer

7-9 Yrs

Hyderabad / Secunderabad, Ahmedabad

9d ago·via naukri.com
write
Share an Interview