227 Service Manager Jobs

Description:

Become a key player in our Trading Services Department, where your expertise in capital markets will drive operational excellence. Collaborate with global teams to ensure seamless trade settlements and depository receipt management. Thrive in a dynamic environment that values innovation and teamwork.

Job Summary:

As a Trading Services Manager - Vice President within our Operations team, you will be responsible for supervising daily trade settlement, depository receipt issuance, and payment activities, ensuring they adhere to compliance and efficiency standards. You will be instrumental in ensuring timely execution of processes and will work closely with both internal and external stakeholders to provide outstanding service. Your leadership will play a crucial role in upholding high standards of quality and accuracy across all departmental functions.

Job Responsibilities:

- Ensure accurate and timely settlement of trades.

- Lead team by providing guidance on complex transactions.

- Validate processing activities and manage exceptions.

- Conduct final quality and analytical reviews.

- Focus on talent retention and skill enhancement.

- Serve as main contact for partner sites and clients.

- Participate in audits and refine department procedures.

- Identify and deliver appropriate client solutions.

- Anticipate and address client needs promptly.

- Collaborate across teams to leverage expertise.

- Deliver solutions aligned with firm priorities.

Required qualifications, capabilities, and skills:

- Possess minimum 12 years in Securities Operations with management experience.

- Demonstrate technical understanding of investment industry.

- Exhibit exceptional leadership and staff development skills.

- Showcase excellent communication and negotiation abilities.

- Display strong organizational and project management skills.

- Apply analytical skills to anticipate issues and drive initiatives.

- Maintain a control-focused mindset with operational risk understanding.

Preferred qualifications, capabilities, and skills:

- Demonstrate experience in regulatory requirements and accounting standards.

- Exhibit keen attention to detail in reviewing control functions.

- Build collaborative relationships with stakeholders.

- Manage change effectively under pressure and tight deadlines.

- Engage in workforce training and meticulous client delivery planning.

- Leverage project and program management experience.

- Deliver successful project outcomes consistently.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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