filter salaries All Filters (1)

Clear all

703 Service Delivery Management Jobs in Bangalore / Bengaluru

Team Lead, Last mile

5-13 years

₹ 3 - 6.8L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Team Lead, Last mile

Amazon

posted 3d ago

Job Description

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Key job responsibilities
Essential Functions


Defining , building and executing the delivery process from delivery station to customer address

Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management

Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.

Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.

Analysis of the data reports to identify performance bottlenecks and improve performance

Implement the formal process control and process improvement mechanisms such as Kaizen

Essential Skills
Strong leadership capabilities and people management skills - Ability to work under pressure situations


Ability to work in ambiguous situations

Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.

Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.

High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs.

Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. - Experience in an operational role


Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Team Lead roles with real interview advice

What people at Amazon are saying

4.0
 Rating based on 207 Team Lead reviews

Likes

I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty

  • Skill development - Excellent
  • +5 more
Dislikes

I dislike bias, especially when it affects perceptions despite consistent delivery of results

Read 207 Team Lead reviews

Team Lead salary at Amazon

reported by 1.3k employees
Lock Unlock
₹2.5 L/yr - ₹12 L/yr
21% less than the average Team Lead Salary in India
View more details

Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

eBay

3.8
Compare

Wipro

3.7
Compare

Microsoft Corporation

4.0
Compare

Meesho

3.7
Compare

Myntra

4.0
Compare

Snapdeal

3.8
Compare

Uber

4.2
Compare

Accenture

3.8
Compare

Etsy

4.2
Compare

Tesla

4.2
Compare

Deloitte

3.8
Compare

Infosys

3.6
Compare

Cognizant

3.7
Compare

Apple

4.3
Compare

IBM

4.0
Compare

Facebook

4.3
Compare

Similar Jobs for you

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Guwahati

12-13 Yrs

₹ 5-10 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Kolkata

12-13 Yrs

₹ 5-10 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Mumbai

5-13 Yrs

₹ 5-10 LPA

Operations Manager at Amazon India Software Dev Centre Pvt Ltd

Gurgaon / Gurugram

3-8 Yrs

₹ 10-15 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

8-12 Yrs

₹ 10-14 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

8-12 Yrs

₹ 10-14 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Jaipur

0-13 Yrs

₹ 5-10 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

5-13 Yrs

₹ 5-10 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Ludhiana

0-5 Yrs

₹ 2-7 LPA

Team Lead at Amazon India Software Dev Centre Pvt Ltd

Thane

6-13 Yrs

₹ 8-15 LPA

Team Lead, Last mile

Amazon India Software Dev Centre Pvt Ltd

5-13 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

12-23 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

7-12 Yrs

Noida, Gurgaon / Gurugram, Bangalore / Bengaluru

2d ago·via naukri.com

Rewards Delivery Manager

Maersk Global Service Centres India Pvt. Ltd.

8-12 Yrs

Bangalore / Bengaluru

9d ago·via naukri.com

3-5 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

10-15 Yrs

Bangalore / Bengaluru

7d ago·via naukri.com

16-25 Yrs

Bangalore / Bengaluru

21hr ago·via naukri.com

0-2 Yrs

Bangalore / Bengaluru

21hr ago·via naukri.com

10-14 Yrs

Bangalore / Bengaluru

21hr ago·via naukri.com

7-11 Yrs

Bangalore / Bengaluru

22hr ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

JOBS

Greenojo Consulting

No Jobs

INTERVIEWS

TCS

No Interviews

SALARIES

Dell EMC

SALARIES

NTT

LIST OF COMPANIES

Orange Business

Locations

JOBS

Bayer Zydus Pharma

No Jobs

SALARIES

Oaknorth Bank

LIST OF COMPANIES

Gen

Locations

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent