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3 American Express Global Business Travel Senior Travel Consultant Jobs
Senior Travel Consultant
1-5 years
Noida, Pune, Chennai + 2 more
1 vacancy
Senior Travel Consultant
American Express Global Business Travel
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
- Must have Galileo experience.
- Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- Passion for excellence in client service, including proactive anticipation of needs
- Native Galileo and Sabre GDS expertise.
- Minimum 1 year experience of US and Asia bookings.
- Minimum 1 year experience in Corporate Travel bookings.
- Chat-hub experience is preferred.
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Employment Type: Full Time, Permanent
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Rating based on 24 Senior Travel Consultant
reviews
Anonymous · Flight & Airport Operations
in Gurgaon / Gurugram
I like the way to address the Employees concern & acton it quick manner professionally
Nothing
Read 24 reviewsSenior Travel Consultant salary at American Express Global Business Travel
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American Express Global Business Travel Benefits
Work From Home Job Training Health Insurance Education Assistance Team Outings 
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