Senior Technical Program Manager-2

Mastercard is a global technology company in the payments industry

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible


Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential


Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all



Overview
The Applications team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position MasterCard to be able to incubate the development of new payment flows


The team is responsible for designing, building, and operating the technology that powers Mastercard s next generation payment applications - Domestic, Cross Border and Bill Payments


Mastercard seeks to define a world beyond cash

To accelerate this mission, we are committed to building & scaling products & applications that transform payments of any type

Real time payment technology is central to this strategy


Do you like to be part of a team that is creating and executing strategic initiatives centered around digital payments
Do you look forward to developing and engaging with high performant diverse teams around the globe
Would you like to be part of a highly visible, strategically important global engineering organization

The Role
What s it all about and what we expect you to do day to day
Exhibits the behaviours of Lean Management and help multiple teams embrace agile process of Scrum, Kanban and Extreme Programming


Support multiple teams with implementation of agile rules - rules of scrum, build in quality and limiting work in progress


Trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity


Enable cadence and Synchronization across multiple teams so the individual team s backlogs and solutions are understood, resolved, and integrated


Close collaboration with the product management to keep the backlog healthy, groomed and purged


Organizes and accelerates a group of related product engineering backlog items or activities across multiple teams, aligning dependent organizations

Identify and remove blockers and always find the path forward in challenging situations
Creates mechanisms to effectively report out and control execution

Recognizes complexity and creates predictable delivery paths for large and/or complex efforts

Measurably improves, streamlines, and/or eliminates excess processes

Utilizes cross organizational mechanisms to describe and drive continuous improvements


Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise


Looked to as first point of contact for your team or area

and maintains the backlogs as transparent source of truth for status providing the right information and associated data visually about the state backlog of the project to the right all the audience at the right all times

Maintains backlogs as always on information radiators on batch size and flow of work


Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with

Can competently and independently represent team s services


Keeps abreast of evolving technology landscape

Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc

)
Works with ambiguity and with limited guidance

The business outcome, program, and/or product strategy is defined, but nothing else is

Able to get the inertia out and the epic in motion or able to get the entropy out and start the agile ceremonies for a calm and predictable delivery pattern
Transform raw thoughts into clear and concise communications/instructions to the teams through backlog grooming

Can communicate with confidence 3+ levels up using transparent backlog


May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and backlogs roadmaps identifying opportunities to be faster, better and cheaper


Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets
Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives
Plays active role in mentoring and recruiting others