Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

SBI Cards & Payment Services

Compare

3.7

based on 4.1k Reviews

Video summary

8 SBI Cards & Payment Services Senior Manager Jobs

Senior Manager - Vision Plus Service Delivery

SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

3.7

based on 4.1k Reviews

4-8 years

Gurgaon / Gurugram

1 vacancy

Senior Manager - Vision Plus Service Delivery

SBI Cards & Payment Services

posted 18d ago

Job Role Insights

Fixed timing

Key skills for the job

Computer Networking Factory CCTV Monitoring Service Delivery Management Visionplus External Audit

+ 2 more

Job Description

The role is extremely critical considering the fact that both these application services are of very high business importance.

Some of the key deliverables which the Service Delivery manager was performing:

1. Application service Uptime along with the vendor management

2. Tracking the Service Level agreement (SLA) for these service.

3. Continuous Process Optimization such as by defining various proactive alerting mechanism to avoid customer escalation and service impact

4. Understand the end-to-end integration of the services including the integration with various Networks - Visa, MasterCard, Rupay and AMEX

5. Monitoring and executing the regulatory / Network compliances as per the agreement with the service provider

6. Working with the business cross function teams as well as internal IT teams on the Incidents and service requests.

7. Delivering the business Service Level Agreements (SLAs) w.r.t tickets on incidents with co-ordination with L0 / L1 teams

8. Addressing functional queries from Users / Business without delay and escalation

9. Supporting various internal and external Audits

Employment Type: Full Time, Permanent

Read full job description

SBI Cards & Payment Services Interview Questions & Tips

Prepare for SBI Cards & Payment Services Senior Manager roles with real interview advice

What Senior Manager at SBI Cards & Payment Services are saying

3.3

Rating based on 26 Senior Manager reviews

Anonymous · Sales & Business Development in Gurgaon / Gurugram

Likes

Company wise it's a safe organisation

Dislikes

Top management behave like owners of company

Promotions - Bad

Read 26 Senior Manager reviews

Senior Manager salary at SBI Cards & Payment Services

reported by 213 employees with 10-18 years exp.

₹10 L/yr - ₹27 L/yr

10% less than the average Senior Manager Salary in India

View more details

What SBI Cards & Payment Services employees are saying about work life

based on 4.1k employees

54%

47%

98%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

Compare SBI Cards & Payment Services with

HDFC Bank

3.9

Compare

ICICI Bank

4.0

Compare

Axis Bank

3.8

Compare

Kotak Mahindra Bank

3.8

Compare

IndusInd Bank

3.5

Compare

Standard Chartered

3.8

Compare

American Express

4.2

Compare

RBL Bank

3.6

Compare

Yes Bank

3.7

Compare

IDFC FIRST Bank

4.0

Compare

Federal Bank

3.9

Compare

Bank of Baroda

3.6

Compare

Punjab National Bank

4.0

Compare

Canara Bank

3.4

Compare

Union Bank of India

3.9

Compare

Bank of India

3.9

Compare

State Bank of India

3.8

Compare

Bank of Maharashtra

3.4

Compare

Central Bank of India

3.9

Compare

Axis Direct

3.8

Compare

Similar Jobs for you

Lead at RARR Technologies

Pune

5-10 Yrs

₹ 9-13 LPA

Vision Plus Developer at Capgemini Technology Services India Limited

Pune

3-5 Yrs

₹ 5-7 LPA

Vision Plus Developer at Capgemini Technology Services India Limited

Pune

4-9 Yrs

₹ 6-12 LPA

Vision Plus Developer at Fiserv

Chennai, Bangalore / Bengaluru

3-8 Yrs

₹ 8-18 LPA

Vision Plus Developer at Infosys Technologies ltd

Hyderabad / Secunderabad

3-8 Yrs

₹ 5-10 LPA

Vision Plus Developer at Infosys Technologies ltd

Pune

7-11 Yrs

₹ 9-13 LPA

Vision Plus Developer at Infosys Limited

Pune

7-11 Yrs

₹ 9-13 LPA

Business Analyst at Capgemini Technology Services India Limited

Pune

6-11 Yrs

₹ 8-14 LPA

Data Migration Specialist at RARR Technologies

Remote

8-12 Yrs

₹ 9-13 LPA

Assistant Manager 1 at BoB Financial Solutions

Mumbai

3-8 Yrs

₹ 8-14 LPA