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KPMG India

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3.5

based on 5.4k Reviews

24 KPMG India Senior Manager Jobs

Senior Manager - SAP-AMS

KPMG India

3.5

based on 5.4k Reviews

6-10 years

Gurgaon / Gurugram

1 vacancy

Senior Manager - SAP-AMS

KPMG India

posted 10d ago

Job Role Insights

Flexible timing

Key skills for the job

SAP CO Software Configuration Management Analytical Chemistry Relationship Management Professional Services Budgeting

+ 1 more

Job Description

Graduation (BCOM, BE / BTech, Similar education related to IT) / Post Graduation (MBA /PGDM / MCA / MTech)
CWA/CA Final as a qualification
Problem solving skills, pro-active, creativity and can-do attitude.
Possess strong analytical, incident resolution and critical thinking skills.
Quality decision making
Good Communication in English
Have developed very good interpersonal communication and user support management.
SAP Certification preferred.

Manage SAP maintenance and support for multiple clients in a shared support environment, ensuring adherence to SLAs and timely resolution of incidents.

Lead cross-functional teams comprising client stakeholders, SAP functional consultants, and AMS team members in different geographies.

Review client requirements and collaborate with SAP functional consultants to prioritize enhancements and develop detailed work plans.

Collaborate with the AMS team lead and the shared support coordinator to ensure adherence to defined support and delivery procedures.

Establish and maintain a relationship with clients, handling escalations and ensuring timely and effective communication.

Ensure adherence to quality standards and the accuracy of incident resolutions.

Develop, track, and manage project performance, budget, and timelines.

Provide regular updates to management on project progress and risks, including preparing dashboards and status reports.

Identify opportunities for additional services and revenue growth and collaborate with other service lines.

Employment Type: Full Time, Permanent

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What Senior Manager at KPMG India are saying

2.4

Rating based on 8 Senior Manager reviews

Anonymous · Consulting in London

Likes

Good work life balance, good career progression opportunities until Senior Manager level

Work-life balance - Good

Dislikes

Lack of opportunities beyond Senior Manager level, conservative firm with a lot of bureaucracies to deal with. Not a firm for high performers or innovative talent. Firm only works on ROI for every decision making. As usual with other Big 4, this is still a white dominated US UK decision driven company.

Read 8 Senior Manager reviews