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42 Genpact Senior Manager Jobs
Senior Manager
Genpact
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead and manage India commercial operations team members, including hiring, training, coaching, and performance evaluation.
- Plan and monitor the day-to-day execution of numerous Sales Enablement processes, consistently assess all processes for potential optimization paths, and resolve any issues that affect delivery.
- Direct and oversee the administration of the firms global sales performance inc entive programs , including intricate tracking and quantification of thousands of client engagements and associated status updates to award recipients.
- Direct and oversee the administration of various sales commissions programs, including coordination with the finance team to ensure accuracy and timeliness of payments to sales team members.
- Influence and leverage global sales performance and revenue credit reporting via the firms Salesforce CRM and Microsoft Dynamics ERP systems, including custom reporting based on the specific needs of client service stakeholders.
- Coordinate a mission critical and time-sensitive process relating to annual revenue credit measurement and publishing of performance reports in partnership with the firms compensation team and other key contributors.
- Drive and expand various evergreen sales enablement initiatives, including general Salesforce CRM onboard training and client data analysis that correlates Salesforce conversion value to Dynamics revenue.
- Collaborate with client service stakeholders to define and measure progress against commercial goals and KPIs, and continually develop new reports and dashboards clearly evidencing commercial performance and trends.
- Support the firms strategic account program with analysis and insights based on comprehensive sales activity measurement.
- Ensure team compliance with Genpact standards, regulations, and ethics.
- Scope and recommend new platforms, tools, reporting avenues, and commercial initiatives to drive efficiencies and increase the teams value.
Qualifications we seek in you
Minimum Qualifications / Skills
- Relevant years of experience in Sales Enablement with experience in management roles.
- Significant experience managing commercially focused teams in multinational corporations and/or professional services firms. Experience leading teams working 24/5 is an advantage.
- Exceptional team management, project management, and time management skills.
- Superior presentation and written communication ability with an emphasis on business writing.
- Proven track record of inspiring team innovation across multiple areas of responsibility.
- Proven track record of adopting Lean and/or Six Sigma methodologies to drive process improvement and increase efficiency.
- Substantial Salesforce or equivalent CRM experience is essential.
- Bachelors degree (Masters desirable) in English, Business, Management, or equivalent field.
- Work hours must overlap with U.S. Eastern Time. Standard team hours are 2:00-11:00 IST.
- Ability to travel as and when required
Preferred Qualifications/ Skills
- Advanced Microsoft Excel and PowerPoint skills are strongly preferred.
- Advanced Power BI or equivalent reporting experience is an advantage.
Employment Type: Full Time, Permanent
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Q1. What were key challenges faced on your Oracle cloud implementations and solutions provided by you without consulting Oracle folks?
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Q2. What is the Methodology you have used to solve the business problem
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View answers (2) What Senior Manager at Genpact are saying
Rating based on 366 Senior Manager
reviews
Anonymous · Corporate Training
in Gurgaon / Gurugram
Likes
Some leaders are really sharp and there’s a lot you can learn from them.
Dislikes
The system has been stacked against the employees and their well-being. The structure is such that no amount of work is ever going to enough. Everyone is always working and constant hustle is being worn as a badge of honor. It’s a structure which is not conducive to one’s mental well-being.
Read 366 reviewsSenior Manager salary at Genpact
reported by
3.7k
employees
with 8-22
years exp.
₹10.4
L/yr - ₹35
L/yr
At
par with the average Senior Manager Salary in India
View more details
What Genpact employees are saying about work life
based on 29.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
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Genpact Mumbai Office Locations
Mumbai Office
Pharmalink Office: Tower 2, 7th Floor, Raiaskaran Tech Park (Logitech Park) Velocity, Business Center, Andheri Kurla Road, Sakinaka Mumbai.
Mumbai
400072
400072
Mumbai Office
Mumbai - Axis Office: 3rd Floor, The Ruby 29, Senapati Bapat Marg, Dadar (West), Mumbai - 400 028, Maharastra,
Mumbai
400028
400028
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