Senior Application Support Engineer

Should have expertise in Problem Solving and Troubleshooting
Exposure to Microservice Architecture
Administer and resolve applications issues, provide updates and perform root cause analysis.
Managing Production Systems and ensure high availability of the services
Ability to work with Monitoring Tools like App Dynamics, ELK, etc.
Good Exposure to ITIL Process and Guidelines - responsible for handling Change/Incident/Problem Management process
Engage with the production support and development team throughout the life-cycle to help build for reliability
Supervise all alerts related to application and system procedures and provide services proactively
Coordinate with teams and resolve all complex application and system issue
Interested to learn new technologies
Interested to work on various shifts and On-call
Exposure to CI/CD tools & processes
Strong Troubleshooting skills and good communication skills
Ability to coordinate with multiple teams
Strong Linux Skills
Experience in AWS