Sr. Executive || US AR Collections

Role & responsibilities

* Collection, reconciliation, deduction management along with query resolution. Follow up with Clients on overdue accounts and unresolved debts

* Research and follow ups for deduction taken Short payments/Overpayments/Shortages etc.

* Research and follow ups for unallocated and unidentified payments

* Perform system reconciliations (Billed vs. collected etc.)

* Collaboration with various teams including sales & account management team and internal teams for cash processing, unallocated funds etc.

* Research, resolve and document inquiries regarding collections payments and customer queries.

Preferred candidate profile

* Minimum 2 years of experience in AR Collection in International process.

* Excellent verbal and written communication skills are essential for interacting with customers, discussing payment terms, and negotiating payment arrangements.

* The ability to negotiate payment plans or settlements while maintaining positive relationships with customers.

* Should have the ability to deal with complex situation, analyze information and find creative solutions.

* Proficiency in using accounting software, CRM systems, and other relevant tools is necessary for efficient management of accounts and communication with customers.

* Candidate should be comfortable with night shift.

For further details, please contact Jemi at 8744000152 or share your Resume at jemi@expertstaffingsolutions.in