Searce - Head - Sales Operations (15-17 yrs)

What are we looking for?.

- What we want is to hire someone with a deep passion for technology, coupled with exceptional leadership, analytical, and communication skills.

- Additionally, we value the ability to maintain data confidentiality while upholding strong professional integrity.

- Success in the role of a sales operations leader hinges on your understanding of how process changes, software implementation, and go-to-market initiatives influence all the teams you collaborate with is key to being successful as a sales operations Leader.

- A lead mistake maker who can admit & acknowledge mistakes openly to everyone (when nobody has asked) and has the ability to encourage the team to take ownership and learn from those mistakes.

- A creative solver, do-er who loves to 'EVLOS it' the Searce way to solve differently.

- A high personal intolerance to mediocrity and a pursuer of excellence.

- Because the 'above average' won't just cut it for us.

- Futuristic in outlook, creative in approach, and a 'best practice challenger'.

- Have previously operated in a key decision-making capacity to deliver exceptional outcomes in a constrained, high-performance environment.

'Data driven'.

'Analytics led', 'tech lover', 'lead experimenter', 'bold goal seeker', 'fearless', 'self-confident yet humble'.

- Someone who truly understands and accepts others' viewpoints with a becoming better mindset.

- An outcome-seeking, 'real person' at heart, who expresses openly and politely to make things better in areas beyond primary responsibilities, is not just an individual achiever, but believes in the greater good of the company as the top-most priority.

- To take it further, in an ideal world, we are not just looking for someone with excellent Project Management and interpersonal skills but also strong Business acumen , strategic mindset to assist the sales department in driving sales growth strategies.

Roles and Responsibilities:

- Define and lead the mission, vision and strategy for Sales Operations; work closely with the CEO, and make time, information, and decision-making more effective for the CEO.

- Sales Process Adoption and Compliance.

- Drive sales process adoption in the unit.

- Drive usage of tools, templates, methodologies.

- Track progress in key deals.

- Track assurance of account plans in key identified accounts.

- Release regular sales dashboards.

- Provide sales support to our front-line Sales Leaders to achieve sales objectives.

- Analyze sales pipeline, forecasting and productivity reports for global sales leaders and senior management.

- Prepare and provide project wise profitability statements to management in order for them to understand the Gross Margin for all projects.

- Follow up and coordinate between internal development teams, sales teams and prospects.

- Conduct Auditing & Approving of business proposals, contract facilitation, on-boarding, creation and maintenance of business reports, etc.

- Responsible for tracking fulfillment of KPIs of Sales Personnel and calculating the Variable Payout as a part of their Sales Incentive Policies.

- Analyze Spreadsheet data to reveal patterns to help enhance efficiency & effectiveness of the Salesforce.

- Work with the CEO and CRO to proactively address the identified issues.

- Creating Training documents and conducting training sessions for the Sales teams in order to get them updated and up to speed Operations Tools and processes and Procedures that need to be followed in the Sales Cycle.

- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations and finally realizing & tracking the timely payment of clients.

- Ensure Sales Governance by doing the monthly audit of all Customer Proposals, MSA's, Customer Purchase Orders, Contracts etc. and based on the same identify the areas of process improvement for efficient functioning.

- Monthly reconciliation of Revenue from Quickbooks/ Zoho with the order value loaded in SalesForce and take necessary actions to rectify the differences, if any.

Qualification:

- Is Education overrated? Yes.

We believe so.

But there is no way to locate you otherwise.

So we might look for at least an MBA with:.

- 15+ years of Sales Operations experience and managing teams.

- 4+ years experience in a fast paced B2B tech consulting environment.

- Passion for quality control and productivity.

- Proven experience organizing and directing multiple teams.

- Familiarity with databases.

- Familiarity with Google Workspace & Salesforce.

- Excellent communicator in written and verbal form.

- Ability to Evlos (Solve differently) problems.

- Strong project reporting skills, with focus on interdepartmental communication.

- Nimble business mind with a focus on developing creative solutions.

- Prior knowledge of Salesforce is preferable.

- Knowledge of the Cloud based products is an additional advantage.