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1 Sea Sky Freight Systems Job

Customer Service Executive

1-4 years

Chennai, Bangalore / Bengaluru

1 vacancy

Customer Service Executive

Sea Sky Freight Systems

posted 1mon ago

Job Description

Sea Sky Freight Systems is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey.
  • Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed
  • Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
  • Document customer interactions and outcomes in a clear and concise manner
  • Proactively identify and escalate issues to the appropriate department, as needed
  • Collaborate with internal teams to provide the best possible customer experience
  • Maintain a positive and professional demeanor at all times, even in difficult situations
  • Excellent written and verbal communication skills
  • Strong problem-solving and decision-making skills
  • Ability to work well under pressure and handle difficult customer situations with empathy and professionalism
.

Employment Type: Full Time, Permanent

Read full job description

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1mon ago·via naukri.com

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