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Schneider Electric

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4.1

based on 3.8k Reviews

Video summary

517 Schneider Electric Jobs

Quality Manager- Software

Schneider Electric India Pvt. Ltd.

4.1

based on 3.8k Reviews

11-13 years

Bangalore / Bengaluru

1 vacancy

Quality Manager- Software

Schneider Electric

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Support Legal Advisory Project Management German Spanish French Language

+ 4 more

Job Description

Responsible for Offer Quality and Project Quality to continuously improve Quality Performance and Customer Satisfaction on existing and future products for our Digital Factory Software and Solutions

Responsible for Offer Quality and Project Quality on the number of product families focusing on Software activities and customers (end to end Quality of the associated software product portfolio, during development as well as post commercialization)

As a Quality Manager in Projects your initiatives are directed to consistently prevent failures and realize continuous, systematic, and sustainable improvements in our Software products / systems and processes in order to ensure the customers satisfaction

Define project quality goals and targets inline to the organizational/ business lines quality goals

Quality Analysis: Perform regular quality analysis, making sure the relevant Information is extracted out of the big data in order to be able to decide improvement actions on the existing offer in the right priority

Act as a counterpart for Customer Expert Support to execute structured problem-solving methodologies

Contribute to the PEP inside the related BoCs to represent Quality / Customers

Solve product quality issues from root cause analysis over containment and operational actions up to systemic root cause and prevention

Make sure, that the Customer Field Experience is well considered inside OCP Projects

Ensure that all customer requirements are well taken into account from open to close of a development project, guarantee, that the voice of customers is well collected and analyzed in order to provide robust and ranked customer requirements to the Project Team

Prepare and perform project milestone and quality gates reviews according to the standard process

Ensure that OCP/development Projects out, will launch with an excellent Quality Level by setting and monitoring appropriate Quality Goals, related improvement actions to be executed by the Projects.

Support / coach the project/Agile Release Train teams on methods and quality tools to reach robustness of the offer, customer satisfaction and quality targets

Risk Management: Make sure, that risk identification, assessment and mitigation plans are well managed inside Projects, anticipate and provide visibility on any product or project risks and alert accordingly

Assist the Project Manager/Release Train Engineer on animation and decision-making processes in stage gate preparation, report and action follow up, act like a Co-Pilot.

Education:

Technical study in electronics (eg: Bachelor, Engineering degree), or similar education

Professional experience:

Employment Type: Full Time, Permanent

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