Manager - Sales - B2B Segment (5-6 yrs)

- The Sales Manager will be responsible for leading the sales team, driving sales growth, and achieving sales targets.

- This role will involve developing and implementing sales strategies, managing customer relationships, and ensuring the team's performance aligns with company objectives.

- The Sales Manager will work closely with other departments, such as marketing and operations, to ensure alignment with business goals.

Key Responsibilities:

Sales Team Leadership:

- Lead, motivate, and manage a team of sales representatives to achieve individual and team sales targets.

- Set clear sales goals and performance metrics for the team, providing regular feedback and coaching to ensure consistent performance.

- Conduct regular sales meetings to review team progress, identify challenges, and provide support and guidance.

Sales Strategy Development:

- Develop and execute effective sales strategies to increase market share, revenue, and profitability.

- Analyze market trends, customer needs, and competitor activity to identify new sales opportunities and potential threats.

- Create and implement action plans to drive sales and ensure the team is aligned with the company's goals.

Customer Relationship Management:

- Build and maintain strong, long-term relationships with key clients and potential customers.

- Handle escalated customer issues and ensure high levels of customer satisfaction.

- Work closely with the customer support team to address client needs and provide tailored solutions.

- Identify skill gaps within the sales team and develop training programs to improve product knowledge, sales techniques, and customer engagement strategies.

- Foster a culture of continuous learning and professional development within the sales team.

- Provide one-on-one coaching and support to sales representatives to improve their performance and career growth.

- Sales Process Optimization: Evaluate and refine sales processes to improve efficiency, close rates, and customer acquisition.

- Implement best practices and continuously optimize sales strategies to increase productivity and performance.

- Ensure that the sales team is using CRM tools effectively and maintaining accurate and up-to-date records.