Shift Manager

Roles and Responsibilities

• Supervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance.
• Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity.
• Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage.
• Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility.
• Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty.
• Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth.
• Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained.
• Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success.