Area Coach

Roles and Responsibilities

Operation Standards & Accountability:

• Assist the Regional Head in achieving business objectives by providing leadership for assigned restaurants.
• Operate with end-to-end knowledge and ownership of Pizza Hut Standards and drive operational excellence.

Building People Capability:

• Maintain focus among Restaurant Managers on achieving Restaurant Performance Measures
• Orient, train and coach Restaurant Managers and management staff.
• Showcase high level of focus on Employee Engagement, Recognition and Retention
• Drive a Winning In-Restaurant Culture: Role model the cultural tenets of Pizza Hut brand
• Role model Sapphire Foods values

Owning Customer Experience:

• Promote and ensure adherence to processes and policies related to customer service to ensure customer delight.
• Execution Orientation: Accountable for all operational execution standards in the assigned patch of stores

REQUIRED EXPERIENCE:

• Experienced in managing a set of restaurants in a region
• Excellent written/verbal communication skills and good presentation skills.
• Willing to travel to multi cities/geographies; should be able to travel extensively.
• Should be comfortable with data mining & analyzing data.
• Proficiency in Microsoft PowerPoint, Word, Excel & Outlook.
• Takes initiative, is passionate & displays a high-energy attitude with excellent interpersonal skills.