IT Head - Vendor Management System (8-15 yrs)

Key Responsibilities :

1. IT Strategy and Planning

2. Infrastructure Management

3. Application and Software Management

4. Data Security and Compliance

5. Support and Troubleshooting

6. Vendor and Budget Management

7. Innovation and Automation

8. Reporting and Documentation

Key Requirements :

1. Educational Qualifications :

- Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.

- Certifications like PMP, ITIL, or CISSP are a plus.

2. Experience :

- Minimum 10 years of experience in IT management, preferably in the financial services or NBFC sector.

- Hands-on experience with financial systems, compliance requirements, and digital transformation projects.

3. Technical Skills :

- Proficiency in IT infrastructure management, database systems, and cloud technologies.

- Familiarity with cybersecurity frameworks and regulatory compliance standards.

- Knowledge of fintech applications, APIs, and system integration.

4. Soft Skills :

- Strong leadership, problem-solving, and decision-making abilities.

- Excellent communication and stakeholder management skills.

- Ability to work under pressure and adapt to a fast-paced environment.

Key Performance Indicators (KPIs) :

- Uptime and reliability of IT systems.

- Efficiency of IT support and issue resolution.

- Compliance with regulatory and security standards.

- Successful delivery of IT projects within scope, time, and budget.

- Employee and customer satisfaction with IT services.