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IT Technology Services Specialist
SAP
posted 18hr ago
Job Role Insights
Flexible timing
Job Description
- Handling Incidents, Alerts, and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
- Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems
- Troubleshooting and resolving any Database relevant issues that impact the customer s business.
- Managing daily operations ensuring high availability
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team.
- Coordination with international teams in global projects/crisis handling/de-escalation initiatives
- While cross-trained in all topic areas (Basis/application, OS and Database), you ll specialize in one of these areas and own incidents and service requests closure end-to-end.
Role Requirements:
- BE / BTech / MCA from a reputable institute
- 6 to 9 years of work experience as Database Administrator in Global Operations team primarily on SAP HANA and ASE Database Platforms.
- 5 to 7 years of work experience as a Database Administrator in a Global Operations team primarily on any of the most commercial RDBMS (Oracle, MS SQL Server, DB2 etc.)
- Exposure to the automation tools /scripting or processes.
- DB installations and upgrades, Planning, setup and implementation.
- DB Concept on Security, Backup and recovery strategies, System Copies, high availability and disaster recovery strategy, export-import and replication is a must.
- Organize / Structure day2day documentation.
- Willingness to take on-call duty/Weekend tasks.
- Basic knowledge of any Public Cloud Domains like Microsoft Azure, AWS and GCP
- Experience working in an international environment, being able to work effectively with international and virtual teams.
- Capable in technical documentation and creation of knowledge-based assets (KBAs).
- Ability to continuously acquire new knowledge proactively and independently.
- Analytical and solution-oriented thinking.
- Exposure to the ITIL framework
Preferred but not mandatory:
- Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
- Scripting experience - Any of Shell, Perl, Python, Go, or similar.
- Working experience in Virtualization (XEN, VMware)
- Experience with OS monitoring.
- Experience with at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
Employment Type: Full Time, Permanent
Read full job descriptionSAP Interview Questions & Tips
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What people at SAP are saying
Technology Service Specialist salary at SAP
reported by
2
employees
with 13-14
years exp.
₹26.8
L/yr - ₹34.3
L/yr
207%
more
than the average Technology Service Specialist Salary in India
View more details
What SAP employees are saying about work life
based on 1.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
SAP Benefits
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