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16 CLSA Jobs

Senior Support Manager, Storage, Information Technology

6-11 years

Pune

1 vacancy

Senior Support Manager, Storage, Information Technology

CLSA

posted 27d ago

Job Description

Key Areas of Responsibilities

  • Ensure 24/7 availability of storage services through proactive management, monitoring, and timely response to critical issues.
  • Engineer storage administration solutions to meet project and operational requirements.
  • Manage and support Veeam and Networker backup and restore technologies.
  • Maintain best practices for storage management across diverse environments.
  • Conduct fault analysis and reporting on performance exceptions using log data.
  • Monitor storage performance and execute capacity planning proactively.
  • Coordinate and implement software upgrades, patches, and hot fixes for storage systems.
  • Create and modify scripts to automate tasks as needed.
  • Collaborate on enhancements to improve the stability, security, efficiency, and scalability of the storage environment.
  • Provide weekend support as required.
  • Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises.
  • Manage storage infrastructure remotely.
  • Lead incident resolution calls, ensuring effective problem management to mitigate risks.
  • Collaborate with application developers, DBAs, Unix, and Wintel system administrators to address data storage needs and performance challenges.
  • Identify opportunities to optimize operational processes and track system performance trends.

Requirements

  • Extensive experience with deploying, configuring, and managing storage solutions, including PureStorage, EMC PowerMax, VMAX, Unity, HPE 3PAR/Primera/Alletra, NetApp C mode, and Huawei Oceanstor Dorado.
  • Proficiency in implementing and managing advanced storage replication technologies such as Pure ActiveCluster, HPE Peer Persistence, PowerMax SRDF/Metro, Snapshots, RecoverPoint, and NetApp Snapmirror.
  • Experience with object-based storage (EMC ECS, NetApp SnapLock) and performing storage refreshes and data migrations in coordination with application teams.
  • Strong understanding of designing, configuring, and troubleshooting Fabric environments using Brocade and Cisco switches.
  • Familiarity with protocols including NFS, SMB, iSCSI, NDMP, FCIP, and REST, including troubleshooting file share access and performance issues.
  • Knowledge of operating systems such as Linux, Windows, and VMware, including troubleshooting SAN/NAS connectivity and performance.
  • Experience with Veritas Volume Manager and Veritas Cluster Server
  • Proficiency in automation using scripting languages such as Shell, Perl, or Python.
  • Familiarity with VEEAM and EMC Networker backup and recovery products. Knowledge of software-defined storage technologies like Dell PowerFlex and NetApp ONTAPSelect.
  • Overall, 10-15 yrs experience in IT

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Employment Type: Full Time, Permanent

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What people at CLSA are saying

Senior Support Manager salary at CLSA

reported by 4 employees with 15-17 years exp.
₹29 L/yr - ₹45.2 L/yr
55% more than the average Senior Support Manager Salary in India
View more details

What CLSA employees are saying about work life

based on 78 employees
70%
84%
82%
100%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

CLSA Benefits

Cafeteria
Health Insurance
Work From Home
Free Transport
Team Outings
Soft Skill Training +6 more
View more benefits

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