Digital Solution Advisor Specialist

We help the world run better

What you ll do

A Digital Solution Advisor is at the cutting edge of customer engagement, innovating the way of Digital Selling in sales cycles on top of traditional customer engagement model. He/she possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.

The aim of this position is to work with identified SAP Partners to support them in progressing the deal pipeline, and ultimately, make the eco-system self-sufficient, resulting in high quality of pre-sales engagements for deals led and run by partners.

In this position, a Digital Solution Advisor distinguishes oneself through a mix of deep solution knowledge and a drive for innovative, engaging experiences, keeping pace with evolving customer behaviours and expectations for impactful, resonant strategies

These are some of the responsibilities you will have:

Area 1: Deal Support

The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presales presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions, especially to high-level executives. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions. They will maintain and curate an asset library for efficient, low-touch transaction processes. Beyond the initial presentations, they will be leading discovery sessions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement your credibility in the field. With expertise in virtual tools like the SAP Virtual Studio and OBS technology, they will ensure impactful remote presentations. As a specialist, they will have a hand in shaping customer roadmaps for their transition to Cloud environments and provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations

Area 2: Demand Generation

A Digital Solution Advisor Specialist will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients. Collaborating closely with our DG & marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience. Their proficiency ensures that our outreach is both relevant and compelling.

Area 3: Digital Content

They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.

Sales Enablement:

A Digital Solution Advisor Specialist delves deeper into sales enablement, actively participating in the creation and refinement of training materials. Their understanding of SAP products allows them to help sales teams navigate through complex features, ensuring they're well-prepared to address customer inquiries.

What you bring

• Demonstrable knowledge of SAP S/4HANA Manufacturing & Production Planning preferably
• Knowledge of S/4HANA Supply Chain (warehousing, transportation or supply chain planning) is a plus.
• Minimum 6 years experience in customer facing roles is essential - either implementation/technology consulting or presales/sales engineering roles.
• Knowledge of SAP s Business Transformation Platform is a plus
• Demonstrable track record of successfully navigating complex customer engagements, first-class presentation skills, adept at handling technical challenges, and building collaborative bridges between sales, customers and SAP partners.
• Understanding of sales processes is required.
• Demonstrable strong presentation and communication skills.
• Evidence of leadership skills, with a mentor and multiplier mindset to help others get better.
• Experience in driving digital transformation in presales, advocating for the adoption of innovative digital tools, and steering teams through intricate sales cycles is imperative.
• Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS/ PaaS models, cloud-based commerce/ business networks
• Knowledge and experience with competitive ERP solutions is an added advantage.
• Experience in working with customers across different countries is highly desirable.

Meet your Team:

SAP's Digital Solution Advisory team stands at the forefront of innovation, dedicated to delivering exceptional customer experiences with efficiency, scalability, and a high degree of personalization.

Part of the APAC Digital Hub, this team plays a crucial role in supporting SAP s revenue aspirations in the newly formed Corporate segment, focusing on acquiring new customers across large, medium, and small businesses by providing a comprehensive range of services and methodologies across the customer journey.

Digital Solution Advisory is a customer-facing team, focused on enhancing our customers' buying journey, skilfully combining digital expertise with an understanding of customer needs to enrich their experiences and support their decisions in a rapidly changing digital world. We are passionate about delivering seamless, business-oriented digital experiences, aligning solutions with customer processes for both practical and strategic benefits.

Location : Bangalore

#PresalesT2

Bring out your best

We win with inclusion

SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap. com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 417787 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.