IT Technology Services Senior Specialist

We help the world run better

Summary

Intelligent Digital Solutions is an E2E AI solutions team, driving effectiveness of internal processes with AI/ Gen AI solutions being embedded into internal processes across Sales, Marketing and other domains. Value oriented outcomes are a top priority with productivity gains for all our end-users.

What you'll do

Technical Leadership & Agile Practice

-Actively participate in PI & Sprint planning, daily stand-ups, reviews, and retrospectives
- Collaborate with Product Owners to refine user stories and acceptance criteria
- Lead code reviews and maintain coding standards
- Mentor developers in an international team setting
- Drive technical decisions while working as first amongst equals
- Support sprint goal achievement through architectural guidance

Architecture & Implementation

- Design and implement resilient architectures focusing on:
- High availability and fault tolerance
- Performance optimization
- Scalability and extensibility
- Comprehensive monitoring and alerting
- Automated recovery patterns
- Adhere to corporate integration patterns for LLM APIs and AI services
- Ensure elegant and maintainable implementations aligned with sprint goals
- Maintain architecture documentation and technical debt backlog

Operations & Quality

- Lead incident response and continuous improvement initiatives
- Develop and maintain SLAs/SLOs for platform services
- Establish quality gates and testing strategies within sprint cycles
- Support sprint reviews with technical demonstrations
- Contribute to sprint retrospectives with technical insights

What you bring

-Bachelor's degree in CS, Software Engineering, or related field
- 7+ years experience in technical architecture, focusing on distributed systems
- Experience with enterprise API management platforms
- Knowledge of disaster recovery practices
- Experience with distributed systems monitoring
- Track record of capacity planning for high-availability services
- SAFe certification
- Strong expertise in:
- High-availability patterns
- System observability
- Cloud-native architectures (AWS/Azure/GCP, BTP)
- Service orchestration
- Infrastructure as Code
- CI/CD automation
- Python, Java, or Node. js
- Experience with Agile/SAFe practices
- Track record of building reliable, scalable platforms
- Proven leadership experience in Scrum teams

Meet your team

You'll work within a SAFe/Agile framework, collaborating with SMs, POs and Development team members. You'll lead the platform development team in building a robust foundation that enables rapid, reliable deployment of AI solutions enhancing value & impact.

Bring out your best

We win with inclusion

SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap. com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 408378 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.