Global Process Specialist - T&E

Global TE Tool expertise advanced support: Perform Concur configuration activities (like creation/update of expense types, audit rules, forms and fields etc

) keeping standardization and global Core Model in mind

Creating test scripts and performing the testing

Act as highest support level an manage incidents and requests escalated by lower support levels while helping them to constantly improve their skills

Implementation of Change Requests: Assessment of Change Requests to determine global scalability or need based on legal requirements, optimization potential and effort vs

benefit

Project Management: Lead TE projects in a professional manner and ensure to deliver the expected benefits in terms of efficiency, cost and quality

This includes involvement of relevant stakeholders, preparation of required documentation and initiation of change/communication activities

Card Management: Develop Core Model and work with card provider to improve the card programs regarding user experience and digitization

Data management and reporting: Create/edit/run global reporting, ensure integration of TE/card date into data lake and utilization for KPIs and dashboards

Process Analysis Documentation : Analyse existing S2P processes to identify inefficiencies, bottlenecks, and areas for improvement

Assist in defining the process and scope of specific S2P sub-processes (level 2)

Promote standardized and harmonized ways of working

Assist in the implementation of Core Model deployment in regions and monitor Core Model gaps

Collect and analyse data to monitor process performance and propose changes to Core Model design documents to enhance continuous improvement, compliance, efficiency, and user experience

Contribute to updating desktop procedures and process documentation (eg, Signavio)

Technology / Solution : Provide user support for digital solutions and process technologies (eg, Coupa Module, Concur, SAP)

Propose process and technology standards for the end-to-end process, for review by the Global Process Lead

Identify market trends, benchmarks, and best-in-class solutions

Provide recommendations to improve solution usage, user experience, and automation as part of continuous improvement

Continuous Improvement Management : Assist in executing core model improvement initiatives

Contribute to project timelines, risks, issues, and escalations

Ensure appropriate documentation is maintained and the continuous improvement process is followed

Inform stakeholders about process changes and benefits

Act with a mindset of continuous improvement and innovation within the organization

Performance Reporting : Contribute to the KPI/DQI/metrics definition and propose improvements if required

Support implementation of KPIs in respective regions

Monitor KPI targets and provide alerts to GPL when they arise

Support in the creation of KPIs requiring data expertise in operating field

Experience: Experience in Source-to-Pay or Procure-to-Pay process ownership role

Demonstrated experience in process optimization, standardization, and change management

E xperience of driving projects/initiatives, engaging/managing stakeholders and ability to deal with ambiguity

Experience in implementing source-to-pay technology solutions (eg, e-procurement, spend analytics), international experience working with diverse cultures and global teams is preferred

Soft skills Technical skills : Strong understanding of S2P processes at scale in a global context

Strong leadership and interpersonal skills

Excellent analytical and problem-solving abilities

Strategic thinker with the ability to translate strategy into actionable plans

Effective communicator with the ability to influence to drive adoption of standardized S2P processes

Education : Bachelor s or similar degree in business, Supply Chain Management, or a related field

Additional certifications in process improvement methodologies (Lean, Six Sigma) are an advantage

Language : Fluent in English (spoken and written)

Bring the miracles of science to life alongside a supportive, future-focused team

Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks gender-neutral parental leave