We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H agen-Dazs, we ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital Technology (DT) Innovation, Technology Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
JOB OVERVIEW
Function Overview
The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that s brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results what we call our Strategic Priorities but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.
For more details about the Function please visit this Link
Purpose of the role
This position is responsible for managing business reporting for the ICS organization, focusing on the USRO, CF other markets. The role entails close interactions with ICS and various GIC internal departments to manage reporting around trade deductions balances with regards to KPI metrics such as timely coding of residual cash, researching on invalids, single funding, follow-ups and maintaining Trial Balance goals for each region. The role entails observing/Monitoring outliers on the reports and highlight to appropriate teams.
A critical to success factor for the role is to proactively partner with all stakeholders to identify trends on customer behavior, resolve issues that cause disruption and be able to enable making decision [SF/ URO]. The expectation from the role is also to identify and drive process improvement for streamlining processes and maintaining the health of process via strong knowledge management practices of documentation.
KEY ACCOUNTABILITIES
45% of Time - Process Administration and reporting
Provide scorecard and analytics on key performance indicators for both the Process and ICS Teams
Timely and accurate delivery of business reports
Govern and monitor national performance indicators with ability to identify Region or Customer issues through key reports
Provide excellent customer service and issue resolution to internal and external teams
Identify Process Standardization opportunities Lead them
Support Change management solutions implementations
Partner with ICS Trade support team for Project/Initiative prioritization
40% of Time Process efficiencies control
Identify opportunities and implement change for continual process improvement
Contributing to the O2C level projects/initiatives.
Conduct Root cause analyses for most repetitive issues have fix in place
Identify control risks and possible failures in the process and fix them
Lead for System Upgrade/Enhancement testing as required
15% of Time Knowledge management and Other
Maintain a detailed, in-depth knowledge of all Trade and AR systems, processes, business procedures
Maintain training documentations and execute training as needed
Possess technical expertise in Trade Payments Systems, AFO, Business Objects, SAP, Excel
Educate and Institutionalize process practices within team
Periodically Conduct Training Need Analysis and conduct refresher trainings
MINIMUM QUALIFICATIONS
Education Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
Minimum years of related experience required: 5+ years
Required Professional Certifications: SAP, Tableau knowledge
PREFERRED QUALIFICATIONS
Preferred Degree Requirements: Masters
Preferred Professional Certifications: Process Improvement, Project Management
Preferred years of related experience: 5-6 years
Specific Job Experience or Skills Needed
Excellent verbal and written communication skills, Strong interpersonal influencing skills Be able to handle multiple and conflicting priorities
Advance Excel (VBA) Tableau knowledge
Ability to work in a fast-paced environment
Possess strong problem solving, negotiating, and decision-making skills
Be able to analyze and interpret financial information