Tele Caller

Role & responsibilities

• To find fresh opportunities through inbound calls, outbound cold calls, or email.
• In the Tele calling job, the individual needs to answer the queries of the customer/parents by understanding their need and requirements.
• To route opportunities to the concerning department for further development and deal closure.
• To ask for information over the telephone for services.
• To explain the benefits of the services to potential clients.
• To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
• To provide details of the products or services.
• To get customers details that include names, addresses, phone numbers, etc. for further process.
• To record the reaction of the customer for the products or services including their details.
• To take the orders of the product over the telephone accurately.
• To retain the customer in case of dissatisfaction with the products or services.
• To maintain service quality by following the standard norms of the company.
• To maintain the database by entering, verifying, and backing up data in the computer system.

Preferred candidate profile

Perks and benefits