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51 Sahrudaya Healthcare (Medicover Hospitals) Jobs
Call Center Executive
1-5 years
₹ 2 - 4L/yr
Hyderabad / Secunderabad
20 vacancies
Call Center Executive
Sahrudaya Healthcare (Medicover Hospitals)
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Position: Customer Service Representative / Sr Customer Service Representative
Responsibilities:
- Understand a patient's profile and address their queries to inform them about Medicovers offerings.
- Directly impact revenue generation through structured discussions with patients.
- Achieve monthly targets by counseling patients about our services.
- Be sensitive to a patient's needs and guide them throughout their journey.
- Coordinate with different departments to achieve desired results.
Job Requirements:
- Any graduate or MBA is an added advantage.
- 0-4 years of prior experience in customer support (Voice & Non-voice process) or B2C Sales.
- Freshers considered, but minimum graduation required.
- Excellent communication skills.
- Experience in a target-based profile.
- Hustle and get things done attitude.
- Openness to work in a dynamic, moving heads-up environment.
Languages:
- Telugu, English, Hindi/Marathi/Kannada
Job Type: Full-time
Salary: As per industry
Benefits: Health insurance
Schedule:
- Rotational shift (For male candidates)
- Day Rotational Shift (For female candidates)
Supplemental pay types:
- Performance bonus & Incentives
Work Mode: Work from Office (Full time - Permanent)
Working Days: 6 Days/week
Work Location: MEDICOVER CORPORATE OFFICE: Dwarka One, 3rd Floor, Vittal Rao Nagar, Hi Tech City, Telangana 500081
Employment Type: Full Time, Permanent
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(based on 90 Sahrudaya Healthcare (Medicover Hospitals) interviews) What people at Sahrudaya Healthcare (Medicover Hospitals) are saying
Rating based on 1 Call Center Executive
review
Anonymous · Call Center Executive
in Hyderabad/Secunderabad
There are some good and would say the best people in the same department Dr. Kanchan kulkarni is the one who is handling the quality and escalations on time. She doesn't care about the person who's regarding the complaint is she will escalate. I had pretty good time and memories with my team but at the same time i saw her struggling for silly issues
Hello Everyone I'm an ex-employee of medicover hospitals call center department i have some very interesting topics to share with you Will start with a call center: Working in a call center in this company means you are a slave not an employee and if you belong to the north then forget about your dreams and goals they dont f*c..Read More
Read 1 reviewCall Center Executive salary at Sahrudaya Healthcare (Medicover Hospitals)
What Sahrudaya Healthcare (Medicover Hospitals) employees are saying about work life
Sahrudaya Healthcare (Medicover Hospitals) Benefits
Cafeteria 
Team Outings Soft Skill Training Health Insurance Job Training 
Job Training 
Soft Skill Training 
Health Insurance Cafeteria 
Education Assistance 
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Sahrudaya Healthcare (Medicover Hospitals) Hyderabad / Secunderabad Office Location
500081
