Sales Engineer & Service Technician - Cold Chain

Job description

• Preparing and developing technical presentations to explain our company's products or services to customers.
• Discussing equipment needs and system requirements with customers and engineers. Suggest product range to customers based on their requirements.
• Collaborating with sales teams to understand customer requirements and provide sales support.
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
• Coordinate with team for installation.
• Researching, developing and modifying products to meet customers technical requirements and needs.
• Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
• Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
• Setting and achieving sales goals and quotas.
• Training other members of the sales team on the technical aspects of the company's products and services.
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.

Sales Engineer Requirements:

• A bachelor's degree in engineering, marketing, business administration, or related field.
• Having 2-5 years of sales experience from Cold chain Industry required.
• Having experience from Cold room, chiller, puf panel, Cold Storage, Clean Room, Medical Doors Industry will be preferred.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Good leadership and team working skills.

Education

UG: Diploma in Mechanical, B. Sc., B. Tech/B.E. in Mechanical

PG: MBA/PGDM in Marketing

Any Graduate